Frequently Asked Questions
Everything you need to know about your Diamond Nail Supplies experience.
How long does shipping take for my nail supplies?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do you offer professional discounts for licensed nail technicians?
Yes, we offer exclusive pricing for industry professionals. Please create an account and upload a copy of your cosmetology or nail technician license to be approved for our Pro-Member discounts.
What is your return policy on opened liquids or gels?
For hygiene and safety reasons, we cannot accept returns on opened gels, acrylic liquids, or polish. Unopened and sealed items can be returned within 30 days of purchase.
Are your gel polishes compatible with all UV/LED lamps?
Our high-quality gel polishes are formulated to cure under most standard UV and LED lamps. For optimal results and a long-lasting finish, we recommend using a 36W or higher LED lamp.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing your tracking number and a link to the carrier's website to monitor your delivery progress.